Your Mack Camera Extended Warranty covers manufacturer defects that can result in the loss of operation to your equipment. The Mack Camera Extended Warranty will cover parts and labour for the life of the Extended Warranty plan at no additional charge to you, truly making this Extended Warranty a smart investment for your equipment.
The advantage of the Mack Camera Worldwide Extended Warranty is the opportunity for worldwide service. We will honour your Mack Camera Extended Warranty where ever you are in the world!!! From North America to Asia, you are protected from any out of pocket expenses you may incur due to manufacturer defects of your equipment.
PRIOR to having equipment serviced at an international factory service center, please email
international@mackcam.com for a service authorization number. In the email, please provide us with your Name, Warranty Number, Make and Model of your equipment and a brief description of the problem you are experiencing. You will receive an authorization number for service via email. It's that easy!!